Professional Care
Your Business Optimizing Technology Package.
Our Complete Managed IT Solution.
Professional Care is a comprehensive managed IT solution designed to cater to the evolving needs of growing businesses. It’s more than just a service; it’s a partnership that offers end-to-end IT management, ensuring that a business’s technology infrastructure is not only current but also secure, efficient, and aligned with its goals.
Why Professional Care?
- Free up internal staff for strategic work
- Tap into IT expertise
- Improve security & reduce risk
- Gain access to newer technologies
- Handle remote & hybrid office IT
- Cost savings over in-house IT
What's in a ProCare Plan?
Every business is a little different, and every organization has its own requirements.
We offer many different IT services, but our base offering covers your essentials.
Help Desk Support provides clients with a single point of contact (SPOC) for both their incidents and service requests.
Managed Detection & Response provides AI and Human-backed security across your entire organization.
End User Computing Device Hygiene ensures your employee devices are updated routinely for compliance & security.
M365 Administration provides support to your Microsoft tenancy to manage operational tasks specific to maintaining users and licenses.
M365 Backup provides assurance that your OneDrive and SharePoint data is backed up and secured.
Password Management enforces strong password policies and makes managing complex passwords a breeze!
Security Awareness Training provides routine cybersecurity training with interactive lessons and quizzes.
Mobile Device Management enforces security policies across corporate owned devices.
ProCare Service Availability
Comprehensive Support Whenever You Need It
In today’s fast-paced business environment, having reliable and responsive IT support isn’t just a luxury—it’s a necessity. Professional Care is designed with this understanding at its core, offering an unrivaled level of service availability to keep your operations running smoothly, no matter the circumstance. We provide unlimited remote support, ensuring that expert assistance is just a call or click away, anytime you need it. For issues that require a more hands-on approach, our onsite support is available at standard technician rates, bringing our expertise directly to your doorstep. We understand that some challenges can’t wait, which is why we offer after-hours support for severe (Severity 1) incidents. This ensures that in the event of a critical issue, our team is ready to respond swiftly and effectively, minimizing downtime and keeping your business on track. With Professional Care, you can rest assured that your IT needs are covered around the clock, in every situation.
A Refined Executive Experience
Elevated Managed IT Services
Professional Care elevates Managed IT Services with its refined executive experience, central to which is the dedicated Client Success Representative. This role is pivotal in ensuring clients maximize their utilization of Professional Care, offering personalized support and strategic guidance. Integral to this service are the Technology Business Reviews, where client-centric strategies are developed to identify and capitalize on IT improvement opportunities within the client’s unique business environment. Additionally, clients gain access to insightful Dashboards and Reports, providing a comprehensive view of their IT infrastructure. This combination of personalized support, strategic planning, and transparent reporting transforms Professional Care into a valuable partnership that aligns IT capabilities with overarching business goals.
Build Your Own IT Stack
Complete IT Care
Our vast and ever-expanding list of IT strengths. Flexible services that drive business growth – Get coverage for just your needs.
Disaster Recovery
Disaster Recovery Services provides the network resources, server resources, backup storage, backup software and expertise to protect our clients’ servers, applications, and data.
Block Time Support
Block Time Support provides onsite personal computing specialist(s) to provide deskside support and other onsite functions that cannot be performed remotely.
Network Management
Network Management services provides clients with the ongoing operation, surveillance, and configuration management of their networking infrastructure.
Printer Management
Printer Management provides clients with network printer support services.
Server Management
Server Management services provides remote administration for physical or virtual servers.
HyperVisor Host Administration
HyperVisor Administration provides clients with expertise to support Microsoft Hyper-V, VMware computing environments.
Managed Backup Services
Data Integrity’s Managed Backup Services provides the backup server, storage, software and expertise to protect our clients’ data and to provide quick recovery when needed.
Managed Firewall Services
Data Integrity’s Managed Firewall Service provides cybersecurity specialists to safeguard the business and help ensure the perimeter is secure.
IoT & Virtual Appliance Administration
IoT and Virtual Appliance Administration provides clients with skilled technical specialists to support IoT and virtual appliances.
Storage System Administration
Storage System Administration provides clients with expertise to support on-premise storage systems and storage area networks.
Vulnerability Assessments
Data Integrity provides periodic vulnerability assessment on all network attached devices such as servers, workstations, printers, applications, and network devices.
Third-Party Software Patching
For third-party software patching, Data Integrity provides customized patching to address third-party software applications.
Asset Management
Asset Management service provides Clients with visibility of their assets from procurement to disposal. This service is to maintain an accurate account of assets and where they are located.
Workstation Imaging/Autopilot
AutoPilot provides a modernized approach to provisioning workstations without the need for building and maintaining a gold image.
License Management Services
Data Integrity’s License management service provides client with centralized administration for their software licensing.
Here To Help You
Business Agility
For The Digital Era
Our team strives to exceed our customers expectations; a key part of our core values.
Why Data Integrity?
With over 40 years of experience in IT; we’ve distilled our process to deliver timely, fine-tuned solutions that fit right for you and your organization.
